Refund and Cancellation Policy
A legal disclaimer
Last Updated: January 1, 2026
Thank you for choosing Phoenix Rising Consortium. We value your satisfaction and want to ensure you have a clear understanding of our refund and cancellation procedures.
1. SERVICES/CONSULTING
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Cancellation: You may cancel a scheduled service with at least 48 hours' notice for a full refund.
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Late Cancellation/No-Show: Cancellations made with less than 24 hours' notice or no-shows will be charged charged 50% of the service fee.
2. COURSES/EVENTS
Event Cancellation by Rising Consortium: If we must cancel an event, you will receive a full refund.
Attendee Cancellation:
o More than 10 days before event: Full refund minus processing fee where applicable.
o 7-10 days before event: 50% refund
o Less than 7 days before event: No refund
3. EXCEPTIONS
We understand that unique circumstances arise. If you have concerns about your purchase not covered by this policy, please contact us at Phoenix16SW@gmail com, and we will review your case individually.
4. PROCESSING TIME
Refunds typically take 3-7 business days to appear on your statement, depending on your financial institution.
5. CONTACT INFORMATION
For refund requests or questions, please contact:
Email: Phoenix16SW@gmail.com
